Commercial Professional · Copenhagen

Eridon
Terziu

8+ years across account management, customer success and sales, working with key clients across SaaS, music and media. I focus on building relationships that actually last, understanding what clients need and making sure they get real value from what we deliver. Clear, practical and results-driven.

eridonterziu@gmail.com +45 28 96 28 46 linkedin.com/in/eridon Copenhagen, Denmark
Experience
Partnership Growth Manager (Consultant)
Nov 2025 – Present
Playpilot · Copenhagen
  • Leading early-stage partnership development targeting Film and TV-driven media and publishing organisations.
  • Built the ICP framework, defining target publisher profiles and stakeholder maps to guide outbound efforts.
  • Designed and launched the first structured outreach and tracking process, centralised in HubSpot.
  • Defined target stakeholder roles across editorial, licensing, and distribution functions to sharpen outreach precision.
Career Break
Jan 2024 – May 2025

Planned travel year. Completed HubSpot CRM certification.

Key Account Manager
Aug – Dec 2023
Raffle.ai · Copenhagen
  • Managed a portfolio of high-value accounts, responsible for retention, satisfaction, and revenue growth.
  • Identified and executed on upsell and cross-sell opportunities, increasing account value while deepening trust.
  • Worked cross-functionally with product, marketing, and support to align delivery with evolving client needs.
  • Proactively managed at-risk accounts, identifying early churn signals and working cross-functionally to resolve them.
Account Executive
Dec 2021 – Jun 2023
Linkfire · Copenhagen
  • Owned the full sales cycle for EMEA and APAC accounts from prospecting to close, delivering consistent quarter-on-quarter revenue growth.
  • Used Pipedrive to manage pipeline health, track engagement signals, and produce accurate forecasts.
  • Built direct relationships with decision-makers, focusing on business value over feature-led pitches.
  • Collaborated with marketing on outbound campaigns, improving lead quality and reducing time-to-close.
Client Success & Acquisition Manager
Oct 2017 – Dec 2021
Linkfire · Copenhagen
  • Led new business acquisition across EMEA over 4 years, meaningfully expanding Linkfire's market footprint.
  • Managed enterprise accounts including Sony Music Entertainment and Warner Music Group, owning retention and renewals.
  • Drove product adoption post-onboarding by surfacing new use cases, reducing churn risk.
  • Represented Linkfire at industry events across music and media, generating pipeline and strengthening brand presence.
Enterprise Account Manager
Oct 2017 – Dec 2021
Linkfire · Copenhagen
  • Served as primary contact for Linkfire's largest enterprise clients, aligning product capabilities to long-term business objectives.
  • Identified commercial growth opportunities within existing accounts, contributing to ARR through structured upsell activity.
  • Partnered with senior stakeholders to drive retention and account expansion across key verticals.
  • Built executive-level relationships that underpinned multi-year contract renewals and expanded scope of engagement.